Returns & Exchanges

At Cassandra's Kitchen, we want you to be completely satisfied with your high-quality kitchenware. If an item doesn't meet your expectations, we offer a 30-day return policy for unused items in their original packaging.

Return Process

• 1.
  Initiate Your Return

  Contact our customer service team with your order number and the details of the items you wish to return to receive a return authorization.

• 2.
  Pack Your Items

  Carefully package your unused cookware or accessories in their original boxes to ensure they are protected during transit.

• 3.
  Ship the Package

  Affix the provided shipping label to your box and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.